Comtech EF Data RAP-100 Especificaciones descargar pdf (Pagina 5)

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Customer Support

Contact the Comtech EFData Customer Support Department for:

• Product support or training

• Information on upgrading or returning a product

• Reporting comments or suggestions concerning manuals

A Customer Support representative may be reached at:

Comtech EFData

Attention: Customer Support Department

2114 West 7th Street

Tempe, Arizona 85281 USA

(480) 333-2200 (Main Comtech EFData Number)

(480) 333-4357 (Customer Support Desk)

(480) 333-2161 FAX

or, E-Mail can be sent to the Customer Support Department at:

service@comtechefdata.com

1. To return a Comtech EFData product (in-warranty and out-of-warranty) for

repair or replacement:

2. Request a Return Material Authorization (RMA) number from the Comtech

EFData Customer Support Department.

3. Be prepared to supply the Customer Support representative with the model

number, serial number, and a description of the problem.

4. To ensure that the product is not damaged during shipping, pack the product in

its original shipping carton/packaging.

5. Ship the product back to Comtech EFData. (Shipping charges should be prepaid.)

For more information regarding the warranty policies, see Warranty Policy, p. viii.

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Comtech EF Data RAP-100 Especificaciones Pagina 5