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Troubleshooting MiniMAC Rack Management System
C–2 Rev. 0
C.1 Troubleshooting
Refer to if the MiniMAC Program runs but does not operate properly or gives an error
message.
Table C-1. Troubleshooting
Problem Probable Cause Remedy
Port communication error. Incorrect cabling or port
setup.
1.
Check cable construction.
2.
Verify using Hyperterm.exe
Device communication error. Device setup, addressing,
baud rate, incorrect.
Verify communication setup.
Device communication error
reported on screen, but
commands are accepted by
device.
Incorrect timeout time in
Registry Editor.
Edit Registry File to proper
timeout time.
(see Figure C-1)
MiniMAC Program gives an
error message and closes.
Invalid parameter or
unauthorized action.
Debug the services as described
in C.2.
- MiniMACMiniMAC 1
- Chapter 1 4
- OVERVIEW SCREEN 4
- Chapter 2 5
- SYSTEM MENUS 5
- Chapter 3 6
- ALARMS MENUS 6
- Chapter 4 7
- USER MENUS 7
- Chapter 5 8
- OPTIONS MENU 8
- Chapter 6 9
- SDM-300 MODEM 9
- Chapter 7 10
- SMS-7000 Protection Switch 10
- Chapter 8 11
- V2200 DUAL CONVERTER 11
- Chapter 9 12
- OTHER DEVICES 12
- Chapter 10 13
- ENDING THE PROGRAM With 13
- TASK MANAGER 13
- Appendix A 14
- SYSTEM SETUP 14
- SPREADSHEET 14
- Appendix B 15
- CONFIGURING ALARMS 15
- Appendix C 16
- TROUBLESHOOTING 16
- Glossary 17
- C.1 Troubleshooting 21
- 2 and 5 seconds 22
- C.2 Debugging the Services 23
- C.2.1 Saving Debug to a File 24
- C–6 Rev. 0 25
- C.3 Using the COMM Window 26
- C–8 Rev. 0 27
- B.1 Introduction 28
- B.2 Configuring Alarms 29
- Sound/Setup Sound 30
- ALARM wave file 31
- Alarm and click on Open 31
- B–6 Rev. 0 32
- B–8 Rev. 0 34
- B–10 Rev. 0 36
- 10.1 Using the Task Manager 40
- 10.2 Ending a Task 41
- 10–4 Rev. 0 42
- 9.1 Satellite Modems 43
- 9.1.1.1 Commands Menu 44
- 9.1.1.2 Interface Commands 45
- Rev. 0 9–5 46
- 9–6 Rev. 0 47
- 9.1.2.1 Faults Alarm Screen 48
- 9.1.3.1 Modulator Commands 49
- Rev. 0 9–9 50
- 9.1.3.3 Faults/Alarms Screen 51
- Rev. 0 9–11 52
- 9.2.1 SDC-400 Down Converter 53
- Rev. 0 9–13 54
- 9–14 Rev. 0 55
- 9.2.2 SDC-600 Up Converter 57
- Rev. 0 9–17 58
- 9.3 Satellite Switches 59
- Rev. 0 9–19 60
- 9–20 Rev. 0 61
- Rev. 0 9–21 62
- 9–22 Rev. 0 63
- 9.3.2.4 Set Menu 64
- Transponder option 65
- Rev. 0 9–25 66
- 9–26 Rev. 0 67
- Rev. 0 9–27 68
- 9–28 Rev. 0 69
- 9.4 Terminals 70
- 9.4.2 Device Setup 71
- 9.4.3 KST-12000 72
- 9.5 RC-1150 LNA Controller 73
- 8.1 Status/Command Tab 74
- 8.1.1 Side A or B Status Tab 75
- 8.2 Alarms/Faults 76
- 8.2.1 Faults/Alarms Tab 76
- 8.2.2 Alarm Setup Screen 77
- 8.3 Status 78
- Rev. 0 8–7 79
- NO RESPONSE 80
- Rev. 0 8–9 81
- 8.4.1 Commands – Backup Mode 82
- Rev. 0 8–11 83
- 8–12 Rev. 0 84
- 7.1 Switch Control Screen 86
- 7.1.1 View – Overview 86
- 7.1.2 View – Modem Faults 87
- 7.2 Configure Menus 88
- 7.2.1 Lock Labels 88
- 7.2.3 Alarm Setup – Set All 89
- 7.3 Polling 90
- 7.3.1 Polling – Online 90
- 7.3.2 Polling – Force 90
- 7.4 Status - Menu 91
- Rev. 0 7–9 92
- 7.5 Commands 93
- 7.5.1 Commands – Modulator 93
- 7.5.2 Commands – Demodulator 94
- Rev. 0 7–13 96
- 7–14 Rev. 0 97
- Rev. 0 7–15 98
- Rev. 0 7–17 100
- 7–18 Rev. 0 101
- Rev. 0 7–19 102
- 7.5.3.5 Modem Priority 105
- 7.5.3.6 Modem Online Delay 106
- 7.5.3.7 D&I G.703 Data 107
- 7.5.3.8 External Clock 108
- 7.5.3.9 Insert Data Input 109
- 7.5.4 System Configuration 110
- 7–28 Rev. 0 111
- Rev. 0 7–29 112
- 7–30 Rev. 0 113
- Rev. 0 7–31 114
- 7–32 Rev. 0 115
- 7.6 Set Menus 116
- 7.6.1 Set Mode Remote 116
- 7–34 Rev. 0 117
- 7.6.3 Mode – M:N 118
- 7.6.4 Mode – Switch DEP/IND 119
- 7.7 Command Authority 120
- 7–38 Rev. 0 121
- 6.1 Modem Control Screens 123
- 6.2 Modem Tabs 124
- 6.2.1 Modulator/Demodulator 124
- 6.2.2 Interface Tab 125
- 6.2.3 AUPC/D&I Tab 126
- 6.3 View Menus 127
- 6.3.1 View – Overview 127
- 6.3.2 View – Fault Screens 128
- 6.3.3 View - Stored Faults 130
- Rev. 0 6–11 131
- 6.4 Configure Menu 132
- 6.4.1 Configure Lock Labels 132
- Rev. 0 6–13 133
- 6–14 Rev. 0 134
- 6.4.1.3 Editing Labels 135
- 6–16 Rev. 0 136
- Rev. 0 6–17 137
- 6–18 Rev. 0 138
- MAJOR, or NEITHER (NONE) 139
- 6–20 Rev. 0 140
- 6.5 Polling Menus 141
- 6.5.1 Polling – Online 141
- 6.5.2 Polling – Force 141
- 6.6 Status Menu 142
- Rev. 0 6–23 143
- 6.7 Commands Menus 144
- 6.7.1 SDM-300 Commands 144
- 6.7.2 Interface Commands 145
- 6.7.2.1 Interface1 – Commands 145
- 6.7.2.2 Interface2 – Commands 147
- 6.7.3.1 Modulator Commands 148
- 6.7.3.2 Demodulator Commands 149
- 6.7.4.1 AUPC Commands 150
- 6.7.4.2 Remote AUPC Commands 151
- 6.7.4.3 D&I Commands 152
- 6.7.5 System/MUX PCB 153
- 6.7.5.1 System Commands 153
- 6.7.5.2 MUX PCB 154
- 6.8.1 Set Control Mode 155
- 6–36 Rev. 0 156
- 5.1 Options 157
- Rev. 0 5–3 158
- 5–4 Rev. 0 159
- 5.2 Options – Status Labels 160
- 5.2.1 Insert Labels 161
- Rev. 0 5–7 162
- 5.2.2 Delete Labels 163
- 5.3 Options – Edit 164
- 5.3.1 Options – Edit Mode 164
- 5–10 Rev. 0 165
- Rev. 0 5–11 166
- Properties of the label 167
- Rev. 0 5–13 168
- 5.4 Options – System Colors 169
- 5.5 Help Menu 170
- 5–16 Rev. 0 171
- 4.1.1 Log On 172
- 4.1.2 Log Off 173
- 4.2 Edit Users 174
- 4–6 Rev. 0 176
- 4.2.2 Deleting Users 177
- 4.3 Change 178
- Password 178
- 4–10 Rev. 0 180
- 3.1 View Latest Alarm 181
- 3.1.1 Stored Numbers 182
- CANCEL procedure 183
- Command Response 184
- Select VIEW (drop down menu) 184
- Click on OVERVIEW SCREEN 184
- 3.1.4 Viewing Stored Alarms 185
- 3.4 Default Beep Setup 189
- 3.5 Alarm Sound 190
- 2.1 System-Report Generator 192
- 2.2 Viewing the System Log 193
- 2.2.1 Filtering the Log 194
- 1.1 Path to ILCNCS 195
- 1.1.1 MiniMAC Main Screen 196
- 1.2 Viewing the Rack Groups 197
- 1.2.2 C-Band Converter Rack 198
- 1.2.3 CST-5000 Rack 199
- 1.2.4 SMS-7000 Switch Rack 200
- 1.2.5 SMS-658 Switch Rack 201
- 1.2.6 SMS-758 Switch Rack 202
- 1.2.7 Remote Site 1 203
- 1.3 Opening the COMM Window 204
- 1–12 Rev. 0 205
- Warranty Policy 206
- Limitations of Warranty 206
- Exclusive Remedies 206
- Disclaimer 206
- About this Manual 207
- Cautions and Warnings 207
- Metric Conversion 207
- Trademarks 208
- Related Documents 208
- Customer Support 209
- Table of Contents 211
- Rev. 0 vii 213
- Rev. 0 ix 215
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